Category Archives: Payment Guidelines

Travel Vietnam praised for stunning caves, street food

caves  with tourguidehanoi.comLifestyle website Thrillist has compiled a list of the best things to do in Southeast Asia, urging visitors to Vietnam to explore the country’s caves and check out its street food scene. The site said the cave system of the Phong Nha-Ke Bang National Park in the central region is the best place to go.
The 123,000-hectare (nearly 304 million acres) park, which holds UNESCO heritage status for both geodiversity and biodiversity, is home to a stunning network of 400 million-year-old caves including the world’s largest, Son Doong.
It is also a place “where the farmers still flash peace signs as you motorbike by their striking green rice paddies,” according to Thrillist.
Son Doong, or Mountain River, stretches for around five kilometers with at least 150 individual grottoes, rivers running through them, a dense subterranean jungle and fossilized corridors.
The cave was discovered in 1991 by local man Ho Khanh, who in 2009 helped British experts explore it. It was first opened to tourists on a trial basis in August 2013 and all the tours for next year have been booked.
Thrillist also named bun cha as the best dish to try in Vietnam, describing it as “the trifecta of meaty, oily, vinegary goodness.” Grilled pork is served with fried spring rolls, vermicelli noodles and tangy fish sauce.
It also suggests tourists try riding a motorbike throughout the country.
It said Vietnam is a perfect country for history lovers, street-food lovers and fashion lovers who can have their clothes tailor-made in Hoi An.
But the site also warns about street snatchers.
Cambodia tops Thrillist’s ranking thanks to Angkor Wat, followed by Thailand which is recommended for Pai, a hippie mecca with waterfalls and delicious food.

Sapa in the summer

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Payment Guidelines

Terms & Conditions

Thank you for your trust in our Tour Guide Hanoi Services.


The following terms and conditions are applied to bookings made by you through your usage of The rate is valid until Dec 31st, 2015.

When a tour package is created and agreed by both sides, 30% of the total tour cost to be deposited upon commitment of the tour, this deposit is non-refundable. This deposit and can be paid by different ways showing below. The amount of money should be fully paid at the end of the tour when the clients tour in Vietnam with the different methods below:

For PayPal:

You also can make your payment by credit card via the PayPal platform. My Paypal Address:

If you transfer money from a USD account opened outside the U.S., add 3.9% + U.S. $ 0.3 as PayPal fees to your total.

If the transfer was made from an account not in dollars, add 3.9% + 2.5% (exchange fee) + U.S. $ 0.3 as PayPal fees to your total.

To avoid the complication for our customers, we will count those costs and add to your order

Note: When PayPal or have reason to doubt that your payment is fraudulent, we have the right to keep your reservation and ask for another payment method.

Bank Transfer:

Fees are charged to the Customer. You will find below the bank details of Tour Guide Hanoi:

Recipient Name: Cao Thien Anh

Beneficiary Account Number: 19020237131888

Bank Name: Vietnam Technological and Commercial Joint Stock Bank – TECHCOMBANK

Swift code or code for the bank transfer:  VTCBVNVX



All cancellations must be received in writing, sent to us via email. The following rules apply for cancellations:

* More than Twenty one (21) days prior to departure: The total deposit paid to us (30% of the Tour value) for the administrative fee in accordance with canceling advanced arrangements, will be valid for one (1) year from the date the deposit was received. During this time (365 days) the amount can be applied to other tours and services. After one (1) year the deposit amount is forfeited.

* 7- 21 days prior to departure: 50% on total value of the trip charged, due to hotel charges for no-shows and organizing fees.

* Within 1-6 days prior to departure: 100% on total charged.

* No-Show: 100% on total charge.


No refunds or exchanges can be made with respect to accommodation, meals, sightseeing tours, transport or any other services, included in the tour price, but not utilized by the tour members. Travel documents will be compiled after the deposit has been received and are sent two or three weeks prior to departure. These documents will be sent via email, and should be printed out by participants and retained as a receipt.


All possible care is taken to ensure that our suppliers maintain the highest possible standards. However, we are not responsible in any way for problems, however they arise, that result from the booking of services we do not directly control. Travel Vietnam, its subsidiaries, affiliated companies, servants or agents shall not be responsible or become liable in contract or tort for any injury, damage, loss, and delay to person or property, additional expenses or inconvenience caused directly or indirectly due to any events beyond our control.

List of international hospitals in Hanoi

Hanoi Family Medical Practice
Van Phuc Diplomatic Compound
298I Kim Ma Street, Hanoi
Tel: 04-3843-0748
Fax: 04-3846-1750
24hr emergency: 0903-401-919

International SOS Clinic 
51 Xuan Dieu Street
Tay Ho District, Hanoi
Tel: 04-3934-0666
Fax: 04-3934-0556
Contact: Ms. Kathleen Bree, Clinic Manager

Hanoi French Hospital
1 Phương Mai Road
Dong Da Distrist, Hanoi
Tel: 04-3577-1100
Fax: 04-3576-4443
Emergency: 04-3574-1111
Contact: Mr. Truong Kieu Nghi, Customer Services Manager

Vinmec International Hospital  
458 Minh Khai Street
Hai Ba Trung District, Hanoi
Tel: 04-3974-3556
Fax: 04-3974-3557
Hotline: 04-3974-3558
Emergency: 04-3974-4333
Contact: Ms. Nguyen Thi Thu Thuy, Customer Services Manager

Bumrungrad International
136G Tran Vu Street
Ba Dinh District, Hanoi
Tel: 04-3715-3717/18
Hotline: 090-446-8689
Contact: Ms. Nguyen Thanh Phuong, Director

Viet Duc Hospital 
40 Trang Thi Street, Hanoi
Tel: 04-3825-3531
Fax: 04-3824-8308
Hotline: 0914-950-458
Email: /

Clinics 1C: 04-3828-9852
I.C.U Department: 04-3825-3531 (Ext. 302)

Bach Mai Hospital
78 Giai Phong Street, Dong Da District, Hanoi
Tel: 04-3869 3731/3868-6390/3629-1818
Fax: 04-3868-7524
Emergency: Ext. 6814


Daniel R.:
Tel: 090-200-1606

Jillian B.:
Tel: 01289-922-562


Temple of literature – the first national university of Vietnam

Temple of literature is the first national university of Vietnam. it is on top of the historical and beautiful sightseeings of the beautiful capital of Vietnam.

The very first stop-over of any foreign tourist in Hanoi is always Van Mieu-Quoc Tu Giam (translated as Temple of Literature), which reveals the Hanoians’ spirit of study in the past!

Situated at the south of Thang Long citadel, is on top of the historical and beautiful sightseeings of the beautiful capital of Vietnam. Please follow us in a brief tour of exploring his beauty and deep values.

Constellation of Literature pavilion

historical temple of literature

Tourists, particularly the foreign ones, now flock to the site for taking a look into its profound traditional meanings of both a Confucion temple and the first university of Vietnam. Văn Miếu or Temple of Literature, known as “pagode des Corbeaux” during the period of French colonisation, was founded as a Confucian temple in 1070.

Only parts of the Văn Miếu complex date back to the earliest period, although much of the architecture dates to the Ly (1010 – 1225) and Tran (1225 – 1400) Dynasties. In 1076, Vietnam’s first university, the Quốc Tử Giám (or National University), was established within this temple to educate Vietnam’s mandarin class. The university functioned for more than 700 years, from 1076 to 1779, during which, 2,313 doctors graduated. Hence, the complex has been attached to the name of Van Mieu-Quoc Tu Giam up to now.

A beauty-spot of architectural values

This ancient Confucian sanctuary is now considered one of Hanoi’s finest historical and cultural sites. “The ever special architetural style of Van Mieu dates back to the 11th century, evoking an inspiration of classical creativeness of many of us”, one of my tourists remarked. Just take a look into the art of architecture, you will share the feeling! The temple is based on Confucius’ birthplace at Qufu in the Chinese province of Shandong. It consists of five courtyards lined out in order, entrance to the first, via the impressive twin-tiered Van Mieu gate leads to three pathways that run through the length of the complex. The centre path was reserved for the King only, the one to its left for administrative Mandarins and the one to its right for military Mandarins.

Well Of Heavenly Clarity

The first two courtyards are peaceful havens of ancient trees and well-trimmed lawns where the scholars could relax away from the bustle of the city outside the thick stone walls. Entrance to the third courtyard is through the dominating Khue Van Cac (constellation of literature), a large pavilion built in 1802. Central to the this courtyard is the Thien Quang Tinh (“Well Of Heavenly Clarity”), either side of which stand two great halls which house the true treasures of the temple. These are 82 stone steles. Another 34 are believed to have been lost over the years. They sit upon stone tortoises and are inscribed with the names and birth places of 1306 men who were awarded doctorates from the triennial examinations held here at the Quoc Tu Giam (“National University”) between 1484 and 1780, when the capital was moved to Hue.

Doctor stelae – Temple of literature

The fourth courtyard is bordered on either side by great pavilions which once contained altersl of 72 of Confucius greatest students but which now contain offices, a gift shop and a small museum which contains ink wells, pens, books and personal artifacts belonging to some of the students that have studied here through the years. At the far end of the courtyard is the altar with statues of Confucius and his four closest disciples. The fifth courtyard contained the Quoc Tu Giam, Vietnam’s first university founded in 1076 King Ly Can Duc, but this was destroyed by French bombing in 1947.

Though having gone through lots of restoration work, the temple still retains its very first original shape, to be one of the visit-worthy sightseeings of Hanoi, captivating to a huge number of tourists elsewhere.

In the run-up to the Vietnamese New Year celebration, calligraphist tend to assemble outside the temple and write wishes in Hán tự, which are popular amongst Vietnamese as gifts or to be used as decoration at home for auspicious occasions.

A space of peace, green trees and solemnity covers the whole temple of historical and traditional love for study, making tourists feel like they were lost in a land of Confucion and traditional values. If you are in Hanoi, you should really come and explore it yourself!

If tourists in Vietnam Travel have chance to visit Hanoi, Temple of Literature is a must-see place that should not be missed!